Return: Kritikala's returns and exchange policy gives you an option to return or exchange items purchased within 48 Hrs of receipt of the product. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measures to preserve its condition. If you want to return the product after it has been delivered, please send us an email at firstname.lastname@example.org within 48 hours of receipt of the product. You will need to send the product back to us at your own cost.