Returns, Refunds, Cancellation & Exchange Policy

Returns, Refunds, Cancellation & Exchange Policy

Any cancellations, returns or exchange are governed by this policy ("Return Policy"). 

1. Cancellations

An order once placed cannot be cancelled. However, you may contact us on the store contact details for cancellation requests. Cancellation in such cases will be done at our sole discretion. Please email us at kritikalahyd@gmail.com for any cancellation requests. 


2. Refunds

If approved, then the refund will be processed a credit will automatically be applied to your credit card or original method of payment, within 15 days.

In case of any delays or assistance, please contact us.


3. Returns

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at kritikalahyd@gmail.com mentioning your Order ID.
If you want to return the product after it has been delivered, please send us an email at kritikalahyd@gmail.com within 48 hours of receipt of the product. You will need to send the product back to us at your own cost.